Contract Information

About NASA SEWP VI

NASA SEWP (pronounced “soup”) provides the latest Information Technology, Communication and Audio-Visual (ITC/AV) solutions and services to all Federal agencies and their approved contractors. Created in 1993, SEWP was the first GWAC in federal acquisition and has evolved for more than 30 years to meet customer needs. The program is self-funded through a 0.34% usage fee and supports more than 50,000 orders a year.

SEWP VI contracts are awarded in three scope categories:

• Category A: ITC/AV Solutions
• Category B: Enterprise-Wide ITC/AV Service Solutions
• Category C: Mission-Based ITC/AV Service Solutions (TSC-ITG2 JV LLC)

Not sure your requirement is in scope? Send an overview or bill of materials to help@sewp.nasa.gov and the SEWP Program Office will review it.

Fair Opportunity

FAR 16.505(b)(1) requires that each contractor be given a fair opportunity to be considered for each order over $10,000 under multiple-award contracts. The method is at the Contracting Officer’s discretion. The SEWP online Quote Request Tool (QRT) is the recommended way to run fair opportunity and document the decision.

What We Deliver Under Category C

TSC-ITG2 JV provides scalable services across all nine Category C technical areas.

See all TSC-ITG2 JV capabilities

How to Get a Quote and Place an Order

1. Define the requirement. Your agency generates a Purchase Request with funding information.
2. Request quotes. Use the SEWP Quote Request Tool, or contact our quote team below for help preparing an RFQ, RFI or Market Research Request.
3. Issue the Delivery Order. Your agency procurement office issues the order on any valid Federal order form. The SEWP PMO does not issue orders; it reviews, processes and forwards them to us.
4. We deliver. Our SEWP VI PMO assigns an Opportunity Number and manages the order through delivery, acceptance and invoicing.

Order modifications must also route through the SEWP PMO. Under Category C, hardware and software may be purchased only as ancillary items integral to a service-based mission solution.

Quote Types

• Request for Quote (RFQ): Specific requirements. CLINs must be on contract; verification file required. Usually results in an award.
• Request for Information (RFI): General in nature. CLINs need not be on contract; no verification file.
• Market Research Request (MRR): Research on specific requirements. CLINs must be on contract; verification file required.

Information Required on Each Order

• Date of order; issuing agency and ordering agency (if different)
• Authorized ordering official (Contracting Officer or card holder): name, phone, email
• Unique order number; contract holder name (TSC-ITG2 JV LLC)
• Appropriation and accounting data; billing, invoice and shipping addresses
• SEWP CLINs and descriptions; total order amount; period of performance
• Any agreed terms and conditions or Statement of Work

Points of Contact

Phone: (800) 224-3137

Delivery, Warranty and Support

Delivery and Installation

Each Delivery Order is led by a dedicated project or program manager. Delivery dates, milestones, service levels, acceptance criteria and security requirements follow the accepted quote and order. Installation and integration may include site validation, configuration, programming, testing, documentation, knowledge transfer and user training.

Warranty and Extended Warranty

Warranty terms are set at the Delivery Order level. Basic product warranties follow the manufacturer’s terms for items in the accepted quote. Extended warranty, maintenance and software support can be included when requested and available under the contract.

Technical and Software Support

Support for ongoing and completed orders is based on each order’s requirements. Send warranty claims, shipment discrepancies, technical issues and service concerns to our SEWP VI PMO (contacts above). We coordinate resolution with the OEM, distributor, technician or service lead.

Troubleshooting a Problematic Order

The project team, backed by TSC-ITG2 JV project management, technical and executive resources, resolves order issues. Contact the Troubleshooting points of contact above; unresolved issues escalate to the Program Manager.

About TSC-ITG2 JV LLC

TSC-ITG2 JV LLC is an SBA Mentor-Protégé joint venture of Technology Science Corporation (TSC) and Integration Technologies Group (ITG). TSC delivers secure IT for federal clients including the Department of Justice and the Defense Health Agency and holds a Top Secret Facility Clearance. ITG has served the federal market for more than 40 years through major IDIQ, GWAC, BPA and Multiple Award Schedule vehicles.

Together we offer access to thousands of IT products, more than 4,000 technicians worldwide, more than 200,000 on-site service calls resolved across 1,200+ locations, and more than one million software licenses fulfilled.

Contact NASA SEWP and Related Resources

• NASA SEWP home page
• SEWP VI contract website
• TSC-ITG2 JV SEWP VI Ordering Guide (PDF)
• TSC-ITG2 JV home page | Contact us